How Strategic DevOps Services Outsourcing Can Optimize Your Business Expenses

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Kamelia Kalcheva
Content Marketing Specialist
Reading time: 8 mins.
Last Updated: 11.01.2024

Table of Contents


The symbiotic relationship between technical growth and operational efficiency is driving businesses toward creative solutions in the dynamic world of modern business. The advent of DevOps is one such fundamental change that completely transformed the nature of the game (technology). This idea, which emerged in the middle of the 2000s, aimed to break down barriers and promote a collaborative culture between software development and IT operations. A new path emerged with the recognition of DevOps’ transformative power by organizations: strategic DevOps outsourcing. This trend of turning to outside expertise has drastically shifted how companies create and execute out their IT strategy.

The Basics of DevOps

The roots of DevOps can be traced back to 2007 when the software development and IT operations communities faced a growing divide.These two domains used to function independently, which resulted in inefficiencies, delayed releases, and a lack of coordination. As the necessity for a more integrated and collaborative approach became apparent, the term “DevOps” was created to capture this technological and cultural revolution.

DevOps is a philosophy that is shaped by fundamental ideas. The collaboration concept is the most important one since it encourages candid communication and coordination between the development and operational teams. By ensuring a common knowledge of objectives and roles, this unravels the typical differences within organizations.

Another fundamental principle of DevOps is automation. Utilizing automated processes streamlines previously challenging and manual tasks, decreasing the chance of errors and speeding up development processes. This covers the automation of deployment pipelines, testing processes, and infrastructure setups (also known as Infrastructure as Code, or IaC).

The concept of Continuous Integration and Continuous Delivery, or CI/CD, is crucial for DevOps services. Frequent code updates are integrated into a shared repository as part of continuous integration, which also includes automated testing to find problems early in the process. By automating the deployment procedure and guaranteeing that the product is constantly accessible and ready for release, continuous delivery goes one step further.

DevOps relies heavily on feedback loops and monitoring. Teams are able to quickly detect and resolve problems when they have fast feedback systems in place and continuously monitor the apps and infrastructure. Fostering a culture of Continuous Improvement—where lessons learned from each development cycle contribute to ongoing enhancements—requires this iterative feedback loop.

The Rise of DevOps Outsourcing

Within only two years of the term “DevOps” being created, the word became widely recognized, with major corporations all over the world indicating a strong interest in and rapid adoption of DevOps techniques.
What is more, nowadays businesses are turning to outsourcing as a solution after realizing the rising need for specialized knowledge in fields such as automation, cloud infrastructure management, and continuous integration. This way by leveraging the capabilities of specialized DevOps professionals, businesses can streamline their operations, enhance agility, and accelerate their delivery time for new products and at the same time stay competitive in the business environment. To back up these arguments with some solid facts, according to an Atlassian survey report, 99% of businesses have had a favorable impact from DevOps, which has resulted in a 61% boost in product quality and a 49% rise in deployment frequency.

The rise of DevOps outsourcing in the context of modern company dynamics can be seen as a strategic solution to the growing need for specialized expertise in these vital fields. Businesses are finding that outsourcing DevOps services is a sensible way to address their requirement for agility and efficient operations. By using this method, businesses may access the knowledge of specialized DevOps experts without having to go through the time-consuming and costly process of internal training.

What is more, statistics show that DevOps outsourcing will be critical in the future, therefore its significance goes beyond its pivotal perspective. It is projected that the global market for DevOps outsourcing services would develop significantly, rising from a baseline value of USD 10.4 billion in 2023 to a significant USD 25.5 billion by 2028. These figures highlight how companies are becoming more and more dependent on DevOps outsourcing as a strategic necessity, indicating not just a trend but a fundamental change in how firms approach and carry out their IT strategy. As the numbers indicate, DevOps outsourcing is becoming more and more popular; it is a force in the market that is constantly changing how companies operate in the complex, tech-driven world of today.

In the case of strategic DevOps outsourcing, for example, businesses are realizing how important it is to match outsourcing projects with overarching organizational objectives and promote a continuous innovation and improvement culture in order to create long-term value. Moreover, as businesses look to reduce costs, acquire access to specialized knowledge, and boost overall operational efficiency, the inherent promise of cost optimization through DevOps outsourcing becomes a powerful consideration.

Cost Optimization of DevOps Outsourcing

Speaking more about the subject of cost optimization through DevOps outsourcing, IDC research indicates that 99% of businesses saw a boost in productivity from DevOps deployment in 2020, underscoring the importance of this strategy. Significantly, 61% of respondents stated that the quality of their products had improved, and 49% said that the time it took to market for software and services had decreased. These striking figures highlight how DevOps is becoming more and more crucial to improving corporate results. 

As we previously indicated, companies may immediately access the desired wide range of specialist capabilities by working with external DevOps service providers, avoiding the need for an extended hiring process (which is another lengthy and expensive process).

Reducing infrastructure costs through efficient use of cloud infrastructure is another example of how DevOps outsourcing can reduce costs. By using flexible cloud resources based on request, external service providers can minimize infrastructure costs by avoiding enterprises from having to invest in and maintain major on-premise infrastructure. Another aspect is the effective use of resources. External DevOps professionals are capable of evaluating and optimizing resource utilization, scaling resources up or down in accordance with workload requirements, and avoiding needless spending on idle resources.

DevOps outsourcing’s proactive problem solving and ongoing monitoring result in reduced downtime costs. Businesses may minimize downtime costs associated with system failures, assuring continuous operation and preventing revenue loss, by identifying and resolving possible issues before they get worse.

Furthermore, DevOps outsourcing has built-in advantages for minimizing risks and cost avoidance. With their expertise in risk mitigation techniques, providers assist companies in minimizing expenses related to breaches of security, failure to comply, and other potential risks. 

Meanwhile, observations from a GitLab survey highlighted the variety of roles found in the DevOps space, with 63% of DevOps engineers taking up to five roles: technology executive, software engineer or developer, DevOps manager, DevOps manager, and DevOps engineer. When taken as a whole, these DevOps outsourcing factors emphasize the outsourcing’s impact on cost optimization, which makes it a critical tool for companies attempting to navigate the complexity of today’s tech-driven business environment.

Case Studies

Successful companies have used strategic DevOps outsourcing to improve their overall operational capabilities and save a significant amount of money. Let’s look at a real-world case study that ITGix is happy to share in order to highlight the noticeable advantages of strategic DevOps outsourcing. We worked with a client to provide specific examples of increased productivity, lower expenses, and accelerated growth achieved through well-executed DevOps outsourcing strategies.

Problem Statement:

Take the example of a major player in the digital services industry that used to own large data centers that housed essential goods, such as a Direct Carrier Billing service that allowed payments to be made using mobile devices. Their operations required a significant amount of processing power because they served millions of people in 60 countries and worked with international cell carriers. Challenges included networking, virtualization, and continuous integration/continuous delivery (CICD) when overseeing more than 3000 virtual machines. They tried to optimize workloads and move to cloud solutions since they realized how much maintenance was being done on a daily basis and how hard it was to find engineers with a wide range of skills. However, they encountered a challenge due to a lack of internal cloud expertise. It became necessary to standardize operations under a single cloud platform after the acquisition.


This is where strategic outsourcing for DevOps was crucial. Their software was transformed into a cloud-native architecture with the help of a DevOps service provider. Workload migrations to the cloud were smoothly handled by knowledgeable and competent personnel from the conceptualization to the execution stages. Following the acquisition, the service provider kept up with the most recent developments in cloud technology by supporting the unification of the two businesses under a single cloud platform.

Business Achievements and Benefits:

The outcomes were significant and in line with the fundamental ideas of strategic DevOps outsourcing. The client’s operational expenses were significantly reduced, which spoke to the effectiveness of cloud-native solutions and optimized workflows. Additionally, the service provider filled a critical void in the client’s own capabilities by bringing critical cloud experience to their operations. Merging internal platforms into a single, seamless cloud environment reduced expenses while improving operational effectiveness. 

This case study shows how the client’s business operations benefited greatly from the strategic DevOps outsourced services that were important in achieving cost optimization.

Challenges and Considerations

The road to prosperity is not without difficulties, though. It’s critical to recognize potential risks and pitfalls that arise from outsourcing DevOps. Mitigating these risks requires a proactive approach, with an emphasis on selecting the right outsourcing partners and establishing robust communication channels. 

  • Tight Integration with Internal Teams

The efficient transfer of expertise from internal teams to external providers is one of the key components of a successful DevOps outsourcing project. This procedure is a continuing effort to maintain an understanding of workflows, configurations, and processes rather than a one-time occurrence. Thorough documentation acts as a link to fill in any knowledge gaps that may arise, promoting productive teamwork and reducing the chance of errors.

Within the DevOps domain, where accuracy and efficiency are critical, documentation takes on a strategic value. Thorough documentation ought to cover not just the technical components but also relevant information about the organization’s objectives, working methods, and best practices. In order to foster collaboration, this documentation acts as a living reference, keeping internal teams and outside suppliers well-informed.

  • Knowledge Transfer and Documentation

It can be difficult to achieve smooth cooperation between internal departments and outsourced DevOps teams. In order to promote a cohesive work environment, it is essential that third-party vendors  are in line with the organization’s goals, workflow, and culture.  In order to achieve the desired seamless cooperation in DevOps outsourcing, there is a need to make a deliberate effort to follow common objectives, integrate with current procedures, and keep lines of communication open. This cooperative strategy seeks to create a harmonious working environment between internal and external teams in order to advance businesses toward success.

The Bottom Line

As businesses increasingly depend on specialized knowledge in automation, cloud infrastructure management, and continuous integration, outsourcing DevOps services becomes a potent solution. The statistics speak volumes, indicating not only a trend but a fundamental change in how businesses operate. Outsourcing DevOps services becomes a powerful alternative as businesses depend more and more on specialized expertise in automation, cloud infrastructure management, and continuous integration. The data speaks for itself, showing not just a pattern but also a fundamental shift in the way businesses run. DevOps outsourcing’s power is transforming corporate operations, bringing up efficiencies, cutting expenses, and guaranteeing long-term success. The cooperation between internal teams and external vendors is crucial for completing this revolutionary journey; it demands integration, alignment, and a shared commitment to objectives. The era of strategic DevOps outsourcing is not just upon us; it’s reshaping the future of business.

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