IT System Administrator (internal infrastructure)

About ITGix

ITGix is a Bulgarian DevOps services company founded in 2015. Over the years, we have grown into a leading provider of DevOps solutions, backed by a team of over 60 highly skilled consultants who are passionate about driving innovation and empowering enterprises through technology.

We specialize in designing high-availability architectures, enhancing observability, and strengthening security to ensure optimal system performance for our clients. Our expertise spans cloud migration, project services, and managed services, helping businesses embrace automation as the cornerstone of success in the digital era

IT Systems Administrator (Internal Infrastructure)

Job description:

Maintain and support the company’s internal infrastructure and office IT environment.
Administer and maintain Linux-based systems and on-premise servers.
Provide technical support for employee laptops, hardware, and peripherals.
Manage user accounts, permissions, and access to internal systems.
Handle onboarding and offboarding processes (device preparation, access provisioning, etc.).
Troubleshoot hardware, operating system, and network-related issues.
Assist with network configuration and connectivity troubleshooting.
Write and maintain basic shell scripts for automation and operational tasks.
Monitor internal systems and ensure their availability and reliability.
Document internal IT procedures and system configurations.
Collaborate with DevOps engineers when needed on infrastructure-related tasks.
Working hours: 08:00 – 17:00 h. / 11:00 – 20:00 h.

The main requirements are:

Basic experience or strong knowledge of Linux system administration.
Understanding of networking fundamentals (TCP/IP, DNS, routing, etc.).
Experience or familiarity with shell scripting.
Practical knowledge of computer hardware and troubleshooting.
Ability to diagnose and resolve technical issues in a structured way.
Familiarity with Git and common development tools is a plus.
Good communication skills and ability to support colleagues with varying technical backgrounds.
Fluent English (written and spoken)

Nice-to-Have Skills

Basic knowledge of Kubernetes.
Basic experience with AWS.
Basic familiarity with Infrastructure as Code tools (e.g., Terraform, Ansible).

Benefits

Professional Learning Opportunities – budget for courses and learning hubs, IT community events attendance, flexibility for development within the company.
Company-sponsored certifications.
Access to modern AI-powered tools and automation platforms to enhance productivity and innovation.
On-the-job Career Mentorship Programs & Training and Knowledge-sharing sessions.
25 days of annual leave.
Profit-sharing scheme.
Flexible benefits system.
Recognition programs and rewards.
Office perks–great location, two minutes walk from the NDK, coffee, breakfast, fruits and more.