IT Support: Monitoring and Alerting
Support is crucial for any business’s IT infrastructure and ITGix can offer to build you end-to-end monitoring, observability strategy and implementation.
Our consultants can identify potential threats and opportunities in your IT environment and set up proper technology to proactively alert on trends and thresholds. To best suit our clients’s needs we offer 3 packages.
Monitoring Types
Blackbox
Description
Covers all server components
Target
Cloud, On prem
Application and Performance
Description
Applications insights
Target
Microservices
Business Transaction
Description
Tracing transactions end to end
Target
End-to-End solutions
ITGix Service Management and SLA
Our service level agreement is a formal contract with our partners. It specifies what is expected of ITGix as an IT service provider. We guarantee that SLAs are always met.
24/7 Support: Performance Testing
Performance testing can be the trigger of your business’s success. As an IT Support provider, we offer you end-to-end Automation of Performance, Load tests and Integration with the latest Monitoring tools and Automated Result Reporting.
Experienced with tools Jmeter and Selenium, our engineers will meet any of your performance testing needs. Working with both enterprises and scale-ups, ITGix has success stories in Performance Testing with companies like Daimler, Bata, RGB Spectrum, etc.
If you need help with automation and testing of your environment, please contact us for a free professional consultancy session.
Our Key Differentiators
24/7 Expert Support
We help you to challenge the digital transformation by delivering best-in-class engineering consultancy with hands-on DevOps assistance.
Build Relationship
ITGix delivers exactly what you need, by making the effort to really understand our customers.
Industry Leaders
Having business experience in key industries, our engineers will deliver quality results.
Certified Engineers
Oracle certified professionals with engineering degrees guarantee your business’ success.
Zero Downtime
We make sure your customers or employees get the ultimate service with zero downtime.
ITGix Methodology
With over 5+ years of experience, ITGix has a proven methodology that will suit your business.
Our Key Differentiators
24/7 Expert Support
We help you to challenge the digital transformation by delivering best-in-class engineering consultancy with hands-on DevOps assistance.
Build Relationship
ITGix delivers exactly what you need, by making the effort to really understand our customers.
Industry Leaders
Having business experience in key industries, our engineers will deliver quality results.
Zero Downtime
We make sure your customers or employees get the ultimate service with zero downtime.
Certified Engineers
Oracle certified professionals with engineering degrees guarantee your business’ success.
ITGix Methodology
With over 5+ years of experience, ITGix has a proven methodology that will suit your business.