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24/7 Support

IT Support: Monitoring and Alerting

Support is crucial for any business’s IT infrastructure and ITGix can offer to build you end-to-end monitoring, observability strategy and implementation. 
Our consultants can identify potential threats and opportunities in your IT environment and set up proper technology to proactively alert on trends and thresholds. To best suit our clients’s needs we offer 3 packages.

Monitoring Types

Blackbox

Description
Covers all server components

Target
Cloud, On prem

Application and Performance​​

Description
Applications insights

Target
Microservices

Business Transaction​

Description
Tracing transactions end to end

Target
End-to-End solutions

ITGix Service Management and SLA

Our service level agreement is a formal contract with our partners. It specifies what is expected of ITGix as an IT service provider. We guarantee that SLAs are always met.

  • Work with A Trusted Partner
  • Enhance Service Availability
  • Meet all KPIs
  • Increase Profits

24/7 Support: Performance Testing

Performance testing can be the trigger of your business’s success. As an IT Support provider, we offer you end-to-end Automation of Performance, Load tests and Integration with the latest Monitoring tools and Automated Result Reporting.

Experienced with tools Jmeter and Selenium, our engineers will meet any of your performance testing needs. Working with both enterprises and scale-ups, ITGix has success stories in Performance Testing with companies like Daimler, Bata, RGB Spectrum, etc.

If you need help with automation and testing of your environment, please contact us for a free professional consultancy session.

Our Key Differentiators

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24/7 Expert Support

We help you to challenge the digital transformation by delivering best-in-class engineering consultancy with hands-on DevOps assistance.

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Build Relationship

ITGix delivers exactly what you need, by making the effort to really understand our customers.

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Industry Leaders

Having business experience in key industries, our engineers will deliver quality results.

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Certified Engineers

Oracle certified professionals with engineering degrees guarantee your business’ success.

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Zero Downtime

We make sure your customers or employees get the ultimate service with zero downtime.

Services_Images-47
ITGix Methodology

With over 5+ years of experience, ITGix has a proven methodology that will suit your business.

Our Key Differentiators

Services_Images-42
24/7 Expert Support

We help you to challenge the digital transformation by delivering best-in-class engineering consultancy with hands-on DevOps assistance.

Services_Images-43
Build Relationship

ITGix delivers exactly what you need, by making the effort to really understand our customers.

Services_Images-46
Industry Leaders

Having business experience in key industries, our engineers will deliver quality results.

Services_Images-44
Zero Downtime

We make sure your customers or employees get the ultimate service with zero downtime.

Services_Images-45
Certified Engineers

Oracle certified professionals with engineering degrees guarantee your business’ success.

Services_Images-47
ITGix Methodology

With over 5+ years of experience, ITGix has a proven methodology that will suit your business.